Huffines Privacy Policy 

Last updated: August 8, 2026 

We collect information about you and the world around you. This data helps power the products and services we offer, improve your experience and safety in your vehicle, and advance future technologies like electric vehicles and autonomous driving. 

We are committed to providing you with a trusted experience and respecting your privacy when it comes to personal information. When we say Personal Information, we mean information that describes, relates to, or could reasonably be linked to you. 
  • This Privacy Statement includes details about:  
  • Personal information we collect from and about you 
  • How we use this Personal Information 
  • How and when we disclose Personal Information, and 
  • Your privacy rights and choices 
I. What This Privacy Statement Covers 

Our Privacy Statement covers Personal Information that Huffines collects online and offline across all Huffines brands of products, services, websites, and apps. When we say Huffines, we mean Huffines and its affiliates based in the United States. These include brands like Chevrolet, Chrysler, Jeep, Dodge, Ram, Hyundai, Kia, Subaru, and Genesis. 

What This Privacy Statement Doesn't Cover 

Third-party services: When you use Huffines products and services, you may access third party services, applications, and websites not offered or controlled by Huffines. These may be available on your vehicle, such as Apple CarPlay, Android Auto, Google Maps, or SiriusXM, or by downloading an application to your connected vehicle through Google Play. We recommend that you review the privacy disclosures and permissions of these third-party services before using them. Unless we expressly say otherwise, this Huffines Privacy Statement does not apply to your use of these third-party services or any Personal Information third-party services may collect, use or disclose. 

De-identified data: We may use technical measures to remove information that could reasonably identify you or your vehicle. We take reasonable steps to prevent this de-identified data from being re-associated with you and require the same safeguards from any third parties we share it with. De-identified data is not Personal Information and may be used and disclosed for purposes not described in this Privacy Statement. 

II. Personal Information we collect 
Huffines offers a variety of products, apps, and services. Huffines may collect Personal Information directly from you or through your interaction with our products or services, or we may receive Personal Information about you from: licensors, service providers, business partners, advertising platforms, or third-party sources. For example, Huffines collects Personal Information about you when you: 
  • Interact with us online, including while researching and shopping for products and services, engaging with our call centers, interacting with Huffines, interacting with email or other marketing and promotional activities. 
  • Buy or lease a vehicle from Huffines or interact with Huffines online about our services. 
  • Have your vehicle serviced by Huffines or other business that you may use to maintain or service your vehicle. 
  • Use other products and services Huffines develops 
We may combine information that we receive from various sources, including third-party sources, with information you provide and use or disclose it for the purposes identified in the Privacy Statement. 

The types of Personal Information that Huffines collects about you when you interact with us include: 
  • Identifiers: Such as your name, postal address, email address, screen name, photo, account ID, customer number, or telephone number. In limited circumstances, Huffines may collect a Social Security Number. 
  • Digital Activity Information: Such as your IP address, browser type and settings, device type and settings, operating system and settings, unique device identifier, cookie data, associated identifying and usage information of computers and mobile devices that interact with our products, and information about your use of our products and services, such as wireless network usage, infotainment system usage, Wi-Fi data usage, and Vehicle Mobile Apps. 
  • Vehicle Information: Such as information about your vehicle or information that is obtained from your vehicle and linked to you or reasonably can be linked to you. For example, we may be able to link information to you from your vehicle, including license plate number and vehicle identification number (VIN), or vehicle status, including mileage, oil/battery status, ignition, window, door/trunk lock status, vehicle diagnostic information, EV charging and discharging, and stationary energy storage details. 
  • Demographic or Protected Classification Information: Such as gender, date of birth, marital status, household composition, or veteran or military status. We may collect demographic or protected classification information when you respond to surveys or market research, interact with our websites and shopping tool. 
  • Commercial Information: Such as (a) information about your vehicle purchases or leases, including financing information, and information disclosed to us about your vehicle when it is serviced by a Huffines dealer such as service history, mileage, and diagnostic information, (b) information about your accounts with us. 
  • Payment Information: We may collect payment information, including credit card information, when you interact with our websites and shopping tools. 
Cookies & Tracking Technologies 

Huffines may use software tools like cookies and pixel tags to better understand how you use our websites, applications, emails, and advertisements. 
  • Cookies are small files saved on your device 
  • Pixel tags are tiny images embedded in content 
These tools may work across your devices and collect information such as your activity in our Vehicle Mobile Apps, browser type, IP address, pages visited, activities conducted on the page, and the day and time of your visit. 

These tools show us how people interact with us-for example, by clicking an ad, navigating a webpage, or opening, clicking, or forwarding an email-and when and where those interactions occur. They also collect information about the device and browser you use, such as its name, version, operating system, and settings. In addition, they may collect network information and URL that referred you to our websites or applications. 

We use and disclose information collected through these tracking technologies, sometimes combined with other information we collect, for the purposes described in this Privacy Statement, including to ensure our websites and apps function properly, to coordinate your profile across different websites, to understand who interacts with our websites, applications, emails, and advertisements, and to reach you through third-party advertising networks. Some third-party advertising networks and other businesses who operate these tracking technologies may also use this information to personalize ads you see on third-party websites. 

III. How we use this Personal Information 
The Personal Information Huffines collects may be used for the following purposes: 

Products and services 
  • Provide our products, programs, and services, save a vehicle configuration, use vehicle diagnostic tools, or, if you have an electric vehicle, to deliver charging programs 
  • Provide customer and vehicle support and services (such as recall information)
  • Administer and validate warranties 
  • Conduct internal research and evaluate performance to develop, improve, repair, and enhance the quality, safety, and security of our vehicles, products, services, and technology. 
  • Administer your account(s) and process your payments for products and services 
  • Operate our websites and applications, including online registration processes 
  • Improve your online experiences, such as autofill data fields on our websites 
  • Maintain your account log-in information or contact information on Request a Quote forms between visits or locating a nearby dealer 
  • For operations and compliance purposes 

Communication, marketing, and advertising 
  • Maintain customer relationships and communicate with you 
  • Customize and improve communication content and your experience with Huffines 
  • Marketing and analytics purposes, such as providing more useful and relevant advertising to you on Huffines and non-Huffines websites about the products and services that may interest you 
  • Measure site activity, identify visitors to our websites, provide a better user experience, and tailor our marketing communications 
  • Evaluate our online advertising campaigns or tailor promotions and other marketing messages to you across your devices 
  • Administer your participation in contests, quizzes, surveys, promotions, and offers 
Purchasing, rewards, and incentive programs 
  • Verify eligibility for vehicle purchase or incentive programs 
  • To support the electronic signature and delivery process between you and your dealer 
  • Enroll you in programs, services, or memberships with businesses that can assist with how  you use your electric vehicle (such as energy utility companies and charge station operators) 
Safety, compliance, and legal 
  • Protect the safety of you or others 
  • Comply with legal, regulatory, or contractual requirements 
  • Protect our rights, such as investigating, establishing, exercising, preparing for, or defending legal claims 
  • Prevent, detect, protect against, or respond to security incidents, identity theft, harassment, malicious or deceptive activities, or any illegal activity or preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action 
IV. Disclosing and selling of Personal Information 
We may disclose Personal Information within Huffines, including to Huffines affiliates. We may also disclose Personal Information to the following categories of third parties. Some of these disclosures may qualify as "sales" under some state laws. 
  • Huffines dealers and their service providers to deliver their products and services to you 
  • Service providers who help us provide our products and services to you, such as companies that administer our contests and promotions, host or operate our websites, send communications, perform data analytics, or process, store, or manage credit card information 
  • Fleet owners, dealers or rental car companies, for service or maintenance of their vehicle that you may use 
  • Emergency service and roadside assistance providers to deliver related services and to protect your safety or the safety of others (for example, to help you in an emergency) 
  • Wireless service providers, to deliver cellular or Wi-Fi connectivity to your vehicle 
  • Third parties where you have chosen to receive a service from them or authorized them to request data from Huffines 
  • Third parties for research and development purposes (such as university research institutes for improving highway safety) 
  • As required or permitted by law, such as to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, local, or other authorities 
  • As permitted by law, such as (a) when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, (b) to prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or other illegal activity, or preserve the integrity or security of systems, (c) to investigate, establish, exercise, prepare for, or defend legal claims, or (d) to conduct screening to ensure you are not on any government list of restricted parties.

Disclosures that may qualify as "sales" 
Some of the disclosures of the Personal Information listed above may qualify as "sales" under some state laws. Those categories may include: 
  • Identifiers, Digital activity Information, and VIN may be disclosed to companies with which Huffines enters into business or marketing arrangements, such as third-party advertising networks, Huffines dealers, and financial institutions that Huffines works with to offer co-branded products.
V. Connected Vehicle Features and Controls 

i. Selling or transferring your connected vehicle 
If you sell, trade-in, or otherwise transfer your vehicle, we strongly encourage you to delete all Personal Information (such as contacts, address searches, saved map addresses, or preferences) from the vehicle and contact us to transfer or cancel your account. If you do not delete this Personal Information, it may remain in the vehicle and may be accessible to future users of the vehicle. 

For instructions on how to delete Personal Information from your vehicle or restore factory settings, please refer to your owner's manual. 

VI. Marketing and communications 

Huffines uses Personal Information to market and communicate with you. You can adjust these preferences or access and update your details as described below. 

i. Marketing and communications preferences 
We may communicate with you by mail, telephone, e-mail, text or other electronic messages. 

If you do not want to receive marketing communications from Huffines, please contact Huffines Auto Dealerships, 4500 West Plano Parkway, Plano, Texas 75093. This will allow you to opt-out of communications or to change previously submitted opt-out preferences.  

When you opt-out of receiving marketing communications from Huffines, Personal 
Information about you may still be used for the other transactional and service-related purposes. 

ii. Targeted advertising 
Our ad networks may offer ways to adjust your ad preferences, including the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising 
(https://AboutAds.info) If you do not wish to receive personalized advertising or content from us while visiting non-Huffines websites, you may click on the AdChoices icon or link located at the bottom of our websites, where available, to learn more about the companies Huffines uses for personalized advertising or by visiting the Digital Advertising Alliance's Opt-Out page for instructions on how to opt-out. Opting out of personalized advertising will not opt you out of all Huffines advertising, but rather only those Huffines advertisements that are personalized to your interests by the companies Huffines uses to display advertising on non-Huffines sites. After opting out of personalized advertising, you may still continue to see Huffines 
advertisements on non-Huffines websites based upon your interactions with the non-Huffines websites on which our advertisements appear. 

VII. How we safeguard Personal Information 
We maintain reasonable technical, administrative, and physical security and 
confidentiality measures designed to help protect Personal Information from unauthorized access or use. We also require (other than in certain emergency situations) third-party service providers acting on our behalf or with whom we disclose Personal Information to provide similar security and confidentiality measures.  

VIII. How long we keep Personal Information 
We may keep the Personal Information we collect for as long as necessary for the purposes described in this Privacy Statement. We will de-identify or dispose of the Personal Information we collect when we no longer need it for the uses described in this Privacy Statement. De-identified data is not Personal Information and is not subject to the retention periods described below. 

Data may be retained for longer than the stated retention periods below if required to comply with legal or regulatory obligations. Under these circumstances, data will be deleted once the legal or regulatory obligations expire. 

IX. Children's privacy 
Huffines websites and other online and connected services do not target or knowingly collect or process any Personal Information from children under the age of 13. If we have actual knowledge that we inadvertently collected or processed Personal Information from a child under 13 years of age, we will dispose of such information. 

We do not knowingly sell or process for targeted advertising the Personal Information of children we know to be under 16 years of age without affirmative authorization as required by law. If we have actual knowledge that we are selling or sharing Personal Information from a child at least 13 years of age but not yet 16 years of age, we require affirmative authorization from the individual. Huffines may collect or process Personal Information from children at least 13 years of age but not yet 16 years of age to deliver products and services. 

If you are a parent or guardian and believe we have collected or processed Personal Information from your child without proper authorization, please contact us at Huffines Auto Dealerships, 4500 West Plano Parkway, Plano, Texas 75093. We will take steps to delete the information as required by applicable law. 

We do not sell or process for profiling or targeted advertising the Personal Information of children we know or should have known to be under 18 years of age. 

X. How to contact us
 If you have concerns or questions about this Privacy Statement, you may contact us by mail at Huffines Auto Dealerships, 4500 West Plano Parkway, Plano, Texas 75093. 

XI. Changes to this Privacy Statement 
We may amend this Privacy Statement from time to time. In some cases, we will notify you of this change by posting a new effective date at the top of this Privacy Statement and your continued use of our products and services covered by this Privacy Statement will mean you accept the changes. When there is a material change to this Privacy Statement, then we will notify you as required by law, such as by email or through a notice on the applicable website. 
General Statement

This privacy statement explains our on-line policies and practices pertaining to customer information. It is our goal to make sure you understand how we collect and use information through this website, and how you can contact us if you have any questions or concerns. We value our customers and through this communication of our data handling practices we hope to facilitate a trusting and long-lasting relationship with you.

This site integrates other web sites and may be integrated into other web sites. We urge you to review the privacy policy of each site that requests information from you before providing your information, especially those that require personal or financial data.

Our Organization and Website

We are a franchise dealer of Chrysler brand products and services. This Privacy Statement describes the way that this website Huffines Chrysler Jeep Dodge Ram Lewisville collects and uses the personal and non-personal information about you that we collect or that you provide through this website. Our website provides information about certain brands of products including Chrysler brand automobiles. Although we are an affiliated franchise dealer of Chrysler products and services, we make no representations on behalf of Chrysler LLC or their affiliated companies.

The business purpose of this website is to provide you on-line information about our dealership and our products and services. This On-Line Privacy Statement outlines the information we may collect and how we may use that information in the course of conducting our business. This statement describes the protections in place against collecting and using children's data.

Personally Identifiable Information We Collect From You and Methods of Collection

During a normal visit to our site personally identifiable information about you, such as your name, mailing address, email, and telephone number, is not collected unless you provide it to us voluntarily. If you opt not to provide us with personal information, you can still access our websites; however you may be unable to participate in certain promotions, have an order fulfilled or receive product information (such as a quote on a product) or qualify for a credit application, if applicable.

Our primary goal in collecting personal information from you when you visit our website is to provide you with the information you need about our products and services. For example, we will ask you for personal information in order to fulfill your request for information on a particular vehicle, service or incentive. We will use this information to contact you regarding the same. This information may be used in order to provide you with products that you may be interested in or to improve our service or functionality and ease of use of our website.

In some cases, an email notification may be generated to inform you of receipt of your request or information. This is the case when you choose email as the method of communication for fulfilling the request.

We also may collect different types of customer information from a number of sources in meeting your products and services needs. We collect information to: identify you; learn about your situation; help us assess requests for products and services, confirm facts about you and help us deliver requested products and services. We may obtain customer information from a variety of sources.

How We Use the Personally Identifiable Information We Collect

Personally identifiable information collected on our website or other integrated sites may be used to:

  • Fulfill a site user request such as send marketing or promotional materials, including e-mails, or other information
  • Fulfill and deliver an order for goods or services such as a request for quote
  • Respond to your comments or requests for information
  • Meet a request for or to develop new products or services
  • Contact you if necessary in the course of processing or shipping an order for products or services
  • Generate site analytics to help improve our site layout, content, product offerings and services
  • Compile user data that is stored in our or other corporate databases and that may be used for marketing and other permissible and appropriate purposes
  • Match personal data collected here with data about you collected offline
  • Comply with legal requirements
  • Other permissible business uses
Aggregate (Non-Personally Identifiable) Information We Collect From You and Methods of Collection

During a normal visit to our site, no personally identifiable information about you is collected. All information on our site is free to browse at your leisure without the need for you to provide us with any personal information. During normal use, our website does collect "aggregate" information, which is non-personally identifiable information. This means that we do not track these items on an individual basis that identifies you, but rather accumulate this info on an aggregate basis that includes all site visitors. Non-personal information includes tracking the site pages visited or the amount of time spent on our site.

Our primary goal in collecting aggregate information is to be able to perform site metrics that allow us to improve the functionality of the website. We need to collect aggregate information in order to track page visits, recognize peak usage times and analyze potential site redesign.

When you visit our website a server housing the pages automatically generates a "session log." We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we're providing is being used. The data generally gathered is the Internet Protocol (IP) address from which you came (which contains no personal information), the web site that referred you, the pages you visited and the date and time of those visits.

When you view one of our websites or interactive advertisements, we may use "cookies" to collect aggregate data. A "cookie" is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies. A "session" cookie is stored only in your computer's working memory (RAM) and only lasts for your browsing session. When you close all of your browser's windows, or when you shut down your computer, the session cookie disappears forever. A "persistent" cookie is stored on your computer's hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies; however, this may prevent you from having access to some site functions or features.

How We Use the Aggregate (Non-Personally Identifiable) Information We Collect

Non-Personally identifiable information collected on our website or other integrated sites may be used to:

  • Compile aggregate and statistical data to help in website design and to identify popular features
  • Measure site activity to allow us to update our site to better meet user wants and needs

We utilize session log data and your personal and non-personal data for the purpose of performing analytics on the users' experience while visiting this site. This analysis:

  • Is performed on an aggregate level and does not identify you or your information personally
  • Involves the use of a third party vendor acting on behalf of us
  • Is performed in order to improve our website and the user experience
  • May include the use of session and/or persistent cookies to track user movement across this and other websites or to track other events within or across this and other websites
  • May be shared with other entities where deemed appropriate
Sharing Your Information

Personal information you provide to us in the course of requesting a product or service through this website may be gathered and stored in our database and subject to applicable legal restrictions in one or more other associated corporate databases and be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other associated websites.

We do not sell, rent, share or otherwise provide your personally identifiable information to others except as stated and as otherwise permitted by law.

We may share personal information that we collect about you with other companies within our family of companies or subsidiaries or our business partners and affiliates. Our "family of companies" is the group of companies related to us by common control or ownership. Our business partners and affiliates may include other companies that provide related products or are integrated on our website. We share information within this "family" as a normal part of conducting business and offering products and services to our customers. We may also share personal information with Chrysler and its subsidiaries and affiliates who in turn may share personal information that you provide to us as permitted by applicable federal or state personal information sharing restrictions. This sharing may be desirable in order to honor your request for a price quote on a vehicle, to provide information for purposes of contacting you in the regular course of business and for other permissible uses.

We will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on our dealership, our family of companies, Chrysler including its subsidiaries and affiliates or the site; (b) protect and defend the rights or property of our dealership, our family of companies, Chrysler including its subsidiaries and affiliates and this site; and, (c) act under exigent circumstances to protect the personal safety of users of our dealership, our family of companies, Chrysler including its subsidiaries and affiliates, its web sites, or the public.

Site metrics for our website may be shared within our family of companies and within Chrysler including its subsidiaries or affiliates. The information shared will be aggregate data and will not include any of your personally identifiable information.

Links to Other Sites

We may provide links to other websites. We encourage you to review the privacy statements of sites to which you are linked so that you can understand how those sites collect, use and share your information. We cannot be responsible for the privacy policies or other content or data handling practices on other websites.

For instance, this site may integrate an on-line financing application to provide you with specific financial services that you may request. Be sure to review their privacy statement prior to providing personal or financial data.

Children's Privacy

We do not intend to collect personal information from children under 13 years of age. If a child has provided us with personal information a parent or guardian of that child may contact us (contact information shown below) if the parent or guardian wants the child's information deleted from our records. We will then make reasonable efforts to delete the child's information from the database that stores information collected on this site.

Contacting Us

If you have any questions or comments concerning this privacy statement or have any questions regarding the contents of this website please contact us at [DealershipPhone].

Copyright Notice

All text, images, graphics, animation, videos, music, sounds, UI, data and other materials on this site are subject to the copyrights and other intellectual property rights of the dealership, Chrysler, and our affiliated companies and licensors. Materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other sites.

Trademark Notice

All trademarks displayed on this site are subject to the U.S. trademark rights. These trademarks include, but are not limited to, product brand names, vehicle model names, slogans, and logos and emblems. The unauthorized use of any trademark displayed on this site is strictly prohibited.

Changes in Policy

We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. All modifications or updates will be posted on our site. By using our site, you agree to the terms the Privacy Policy in place at the time of your use. Your continued use of our site constitutes your acceptance of such revised privacy policy. If you do not agree to our privacy policies, please do not use our site.

California Privacy Rights

Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. For example, if you make a request during the 2008 calendar year, we will provide you with information regarding any sharing activities during the 2007 calendar year.

Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response. The California "Shine the Light" law applies to California residents for business transacted by California dealers, only.

To obtain this information please provide your name and address to [DealershipEmail], with "Request for California Privacy Information" on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.

Related Links

Contact

Huffines Chrysler Jeep Dodge Ram Lewisville

1024 S Stemmons Fwy
Directions Lewisville, TX 75067-5354

  • Sales: (972) 538-4100
  • Service: (972) 538-4100
  • Parts: (972) 538-4100

Hours

  • Monday 08:30AM - 08:00PM
  • Tuesday 08:30AM - 08:00PM
  • Wednesday 08:30AM - 08:00PM
  • Thursday 08:30AM - 08:00PM
  • Friday 08:30AM - 08:00PM
  • Saturday 08:30AM - 08:00PM
  • Sunday Closed